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RETURNS

Full Return Policy
  • -We want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.
  • -Items may be returned within 30 days of delivery for a refund, provided they are unused, unwashed, and in their original condition.
  • -All original tags, labels, and packaging must be included with the returned item.
  • -Refunds will be issued to the original payment method once your return has been approved.
  • -Products marked as Final Sale are not eligible for return or exchange.
  • -Customers in the European Union may be entitled to additional cancellation rights under applicable consumer protection laws.
  • -Returns should be sent using the instructions provided after your return request has been approved.
  • -Please note that return labels are not available for APO/FPO or military addresses.
Return Process & Refunds

-To begin a return, please contact our customer support team with your order number.

-Once your request has been approved, we’ll provide the return instructions and shipping details.

-After your package arrives at our warehouse, it will be inspected before your refund is processed.

-Approved refunds are typically issued within 5–7 business days, although the exact timing may vary depending on your payment provider.

-If applicable, return shipping costs may be deducted from your refund amount.

Terms & Conditions

-Returns are reviewed individually to ensure all eligibility requirements are met.

-Returned products must be unworn, unwashed, and free from damage, stains, perfumes, or signs of use.

-Cotton Forest reserves the right to decline returns that do not meet our return policy or appear to misuse the return process.

-Additional information may be requested to verify your return request when necessary.

-For more details about how we collect and use your information, please review our Privacy Policy.

-If you have any questions regarding returns, our customer support team will be happy to assist you.

Right of Withdrawal

If you are located within the European Union, you may have the legal right to cancel your purchase within 14 days of receiving your order, in accordance with applicable consumer protection regulations.

To exercise this right, please contact our customer support team and include your order number, name, and email address.

Once your request has been received, we’ll guide you through the withdrawal and return process.

Submit a Withdrawal Request